FAQs
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Why is Dropbox saying I don't have enough space? ›
If you see the error message “You are running out of disk space” (Windows) or "Your startup disk is almost full” (Mac), then your computer is low on hard drive space. Note: If you see an error message that says “Your Dropbox is full”, then your Dropbox account is out of storage space, not your hard drive.
What happens when Dropbox storage is full? ›
The information in this article applies to some Dropbox Basic users. If you're a Dropbox Basic user and go over your storage quota, you may be subject to data deletion. You'll receive notifications about the deletion of your most recent data to make room within your plan limit.
How do I get my Dropbox full? ›
Delete the files you don't need
Sometimes, the simplest solution is the best one. If you need to free up cloud storage space, the easiest way to do this is by deleting files you no longer need.
How do I get my free 25GB Dropbox? ›
Redeeming the promotion
- Click Dropbox 25 GB in your Start menu.
- Create a Dropbox account. Once you've completed this step, Dropbox automatically installs and links to your computer.
- Complete five of the seven Get started steps.
To get your account under your storage space quota you can:
- Get more storage space on your Dropbox account.
- Upgrade your account.
- Increase your storage quota using referrals bonuses or other promotions.
- Leave any shared folders that put you over quota.
- Remove files from your Dropbox.
Earn more space by inviting friends
Invite friends to Dropbox to earn more space for your account. If a friend signs up with the referral link in your invite, you'll earn free storage space.
Why am I still full Dropbox after I've deleted files? ›
Deleted files don't count against your storage quota, so permanently deleting them won't free up space. If other Dropbox users have a copy of the files that you permanently delete, their copies won't be deleted.
What is the maximum free storage for Dropbox? ›
Dropbox Basic: 2 GB. Dropbox Plus: 2 TB (2,000 GB) Dropbox Family: 2 TB (2,000 GB) for 6 users.
How to free up disk space? ›
- Run Disk Cleanup.
- Free up disk space with Storage Sense (Windows 10)
- Uninstall non-essential applications and games.
- Move personal data to external hard drive.
- Save new personal files to another hard drive.
- Disable hibernation in Windows.
- Scan your computer with an anti-virus software.
Dropbox Basic users can also check their available storage at the bottom of the left sidebar:
- Check the blue, yellow, or red box in the bottom left corner.
- Click “^” (up arrow icon) to expand the menu and see how much space you've used and how much you have left for each feature.
On your Android phone or tablet, go to one.google.com. Sign in to your Google Account. Change membership plan. Select an upgrade plan.
What is better than Dropbox? ›
Google Drive is the free cloud storage service from Google and is the best alternative to Dropbox. It provides 1 TB of storage space for free and comes with 15 GB of additional free storage space every month. It also comes with automatic photo backup and a powerful search feature that lets you find your files easily.
Can I get Dropbox for free? ›
Get a Dropbox free account
With Dropbox Basic, it's easy to get to your files from multiple devices—computers, phones, and tablets—for free: Windows and Mac: Install our app, and everything in your account will appear in the Dropbox folder on your computer.
How do I get more data on Dropbox? ›
How to increase your cloud storage space with free and paid options
- Earn free space with Dropbox referrals. You can earn a nice bonus of 500 MB for any friend, family member, or colleague you refer. ...
- Earn free space by completing the Dropbox getting started checklist. ...
- Upgrade your account or switch to a different plan.
Deleted files don't count against your storage quota, so permanently deleting them won't free up space. If other Dropbox users have a copy of the files that you permanently delete, their copies won't be deleted.
Does Dropbox have a space limit? ›
The storage space capacity in gigabytes for each of our plans is: Dropbox Basic: 2 GB. Dropbox Plus: 2 TB (2,000 GB)
Why do I keep getting messages that my Dropbox is full? ›
Chances are that you saved multiple copies of the Dropbox files by accident, which takes up a lot of Dropbox storage so your Dropbox stopped syncing. Sometimes, you might still get the Dropbox full after deleting files because Dropbox needs a while to update the Dropbox cloud space to the correct used space.
How do I bypass Dropbox limit? ›
Make another Dropbox account and share folders with it
Simply create a second Dropbox account, and share a few folders over to that new account. You now have three more devices worth of syncing to play with. It's not ideal, sure, but it works if you just need to sync a few folders over to a couple of extra devices.
